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My automation isn't working. I built it, two people tested it, including myself from two different Instagram accounts, and everything was fine. However, it doesn't start for a friend of mine. He has tested my automations before, so we don't understand what the problem is. It doesn't work for him with two different keywords either. Where should I look for the issue?

Refresh your manychat permissions..


Thank you for your answer. I did refresh, but still not working :( 
Working for someone, not working for this person :(

 


Its about comment reply? Comment reply working once for a person on the same post.


you are genius!!! Many many thanks. Didnt know only this (working only once on same post) :)
Im very thankful for you!!!
I have one more question. I've seen others set up a VIP DM list, so they can send me messages later as well. How should I set this up?

 


VIP dm list? There is a option of instagram list.if anyone subscribe your IG DM list, you can send them message outside of 24 hours.

If you need any more help, you can send me a PM


Thank you very much for your time and super quick help!!!

 


VIP dm list? There is a option of instagram list.if anyone subscribe your IG DM list, you can send them message outside of 24 hours.

If you need any more help, you can send me a PM



But this functionality is Stopped by meta 

 

new account can’t get instagram DM list and if they don’t apply for DM list earlier it is impossible to get it nowÂ