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Today i have created an automation that when someone comment any word on my Facebook ads post it should send a DM and reply the comment but like 7 people have commented and the automation did nothing, what i’m doing wrong?

 

this is my flow: https://manychat.com/flowPlayerPage?share_hash=140318359171540_550386aa81e6c85ff0fdf1ba8c604a1ce30c7fa0

 

PS: i’m new in Manychat

Hi, you should check if the trigger is enabled because everything worked in testing


nothing wrong with your flow.. maybe it’s on Facebook settings. find business integrations and handover protocol


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