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Can someone please help me understand why my automation won’t start?

I made the flow, imported the customers and then tagged them but it didn’t work.
I did the other way around but the result is the same. 

Is there something im missing? or I need to check something?
 

@ThisIsJohn share the full flow screenshot so that I can assist you better 


Hi @tejasagja 

Im putting the picture below to show my entire journey. Apparently the contacts moved but no messages were sent out.

You have any idea what Im doing wrong?

 


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