@Marcos M when you create a contact you can only add First/Last Names, Email, Phone, WhatsApp and gender.

Once you create the contact, you can click on the contact on the 'Contacts' tab and update the Custom Fields you need to update.

Thank you @Gustavo Boregio 

Actually I’m setting up an automation using Pabbly. 

And would like to find the way to update 7 custom fields in one step… As I see now, I can do it in 7 steps…

Any help?

https://api.manychat.com/swagger#/

Check the setCustomFields endpoint ;)

You can do up to 20 fields at a time.

Hello again, @Gustavo Boregio 
I'm using this API "

https://api.manychat.com/fb/subscriber/findBySystemField

" to check if user is already available or not but each and every time it's giving me success response with null data so can you please check from your side?

Thanks.

 

Hello again, @Gustavo Boregio 
I'm using this API "

https://api.manychat.com/fb/subscriber/findBySystemField

" to check if user is already available or not but each and every time it's giving me success response with null data so can you please check from your side?

Thanks.

Hi, @Marcos M!

You must use the complete phone number (with country codes).

@fgaulke If the country code not included in phone it should give us error but it's giving us success response.

Even if the phone number  is not there in our many chat it's still giving us success response which is not correct

Could you please check it?

Hey @Marcos M 

@fgaulke and I are not Manychat employees and we don't have backend access. We can only help you and tell you how we've learned it works, but we cannot check or make changes.

If you need further assistance or would like to suggest changes, you can contact the support team at https://help.manychat.com

Thank you @Gustavo Boregio 

I have one more question for you…

I have an automation that asks for email. The issue I’m facing, is that more than one person replied with the same email address.. 

I would like to delete the email from a contact, to leave it blank.

How could I do it?

Hey @Marcos M you can change that on the Contacts tab, by clicking on the person that you need to change.

Could you please help me?

I’ve tried to delete it there but It doesn’t allow me to delete… just to edit it

@Marcos M it won't let you delete it, just modify it.

I suggest you modify it to a dummy value and unsubscribe the person from email. You can also delete the contact if you no longer need it.