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My payments is getting declined

  • May 18, 2025
  • 1 reply
  • 13 views

Harsh32524

Card gets declined even after trying with different banks and cards. 

Happens every month and after like 300 tries, it starts working again like normally after wasting my entire day on it. 

The solution that link to “Manychat Users in India” webpage doesn’t work, I’ve been trying to follow the steps from 11 am, it’s 6 pm right now. 

Manychat support takes days to answer while thousands of people in my comment section are waiting for a link they’ll never receive. 

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • 1074 replies
  • May 19, 2025

Hi, ​@Harsh32524!

 

I can feel your pain… This would also make me angry…

From what you said, I suppose that you're referring to this article: https://help.manychat.com/hc/en-us/articles/15404249418524-Payment-issues-for-Manychat-users-in-India

Right?

 

If that's the case and it still doesn't work, the only way to get some help is opening a ticket to the support team… 🙃 How to get support from Manychat – Manychat Help

But be sure to select the right category for the ticket. For this kind of issues, they usually respond in a very short time. 

 

I hope this helps… 🙌


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