Hello everyone,
I'm currently working on a WhatsApp bot where users can select options from buttons or a list. However, I'm encountering an issue when users respond with something other than the provided options. Specifically, I'm struggling with how to handle the situation when a user inputs an unexpected response, without causing an infinite loop.
Here's the scenario: I've implemented buttons or a list of options for users to choose from. But if a user responds with something different, how can I prompt them to choose one of the available options without getting stuck in a loop? When i use “next step”, it creates an infinite loop.
I've considered adding a response to handle unexpected inputs, but I'm concerned that this might create an infinite loop if the user continues to input unexpected responses.
Has anyone encountered a similar issue or have any suggestions on how to effectively handle this situation?
