Skip to main content

Hello ManyChat Support Community,

I've created an automation flow and need to make two final adjustments. The first one is to change that default profile message, "Hello, I'm using WhatsApp," but I can't find where to edit it. I've already found where to edit the profile picture, WhatsApp Business message, email, and other profile settings, but this particular message is elusive.

Another thing is, I'd like to see if there's a way to set up an automatic welcome message if a user just opens the chat on WhatsApp without doing anything. As soon as they open the chat, I'd like to send a welcome message without a link or keyword trigger.

Thank you for your help!

Hi! I have the same question about the "Hello, I'm using WhatsApp" message.

 

The welcome message can be set from Settings > WhatsApp > Welcome message.

No, the welcome message is already configured, it's not what I'm talking about, but the message that appears on the profile...And I also don't mean "Company Description" edited on the same recommended page

Hi, any solution for the "Hello, I'm using WhatsApp" message? dont know where to change it

Yes, the solution is to change tools.It's ironic that a support tool has such poor support.

Reply


Community Terms & ConditionsCookie settings