If a contact enters the automation after a Smart Delay has expired, it is clear that the message associated with that expired Smart Delay will not be sent. However, my question is: why doesn't the automation move on to the next Smart Delay that hasn't expired, instead of stopping at the expired one? Is there a solution for this?
+6You’d need to trigger the 2nd message separately (you can do this with a date/time trigger for example, or adding a condition at the beginning to send the person to the correct message).
You can use the date and time base trigger for this.
Hello
+6They only become a subscriber after they interact with the bot (and clicking on a link is not an interaction).
So, your alternative here is:
Here’s the documentation: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger
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