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No automated message to the same user

  • October 18, 2024
  • 1 reply
  • 48 views

itapapixxl

Hi, I would like to know if there is a function to avoid sending the automated message multiple times to the same user. Often some of my users respond to the conversation and get the automated message again and again. Is it possible to make it so that if it is sent once to the user, then to the user it is not sent again?

Best answer by Gustavo Boregio

Hey @itapapixxl you can do that using tags and conditions. Something like this:

 

With this setup each user only gets the message once.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • October 18, 2024

Hey @itapapixxl you can do that using tags and conditions. Something like this:

 

With this setup each user only gets the message once.