Hi, I’ve spent the past few hours looking through all the support docs. Nothing is showing where I can find the Json code to drop into FB. I have an active automation and cannot, for the life of me, figure out where to find the code I need to drop into my ad.
Please spell it out for me like I’m -9.
Thanks!
Hey,
Do you wish to trigger an automation from your ad?
If yes… Check this out: https://help.manychat.com/hc/en-us/articles/14281372007196-Facebook-Ads-Trigger
Hope it helps!
That’s not what I’m asking. I had this article pulled up when I wrote this post.
I am looking for where to find the code. The Json code that should be produced and is mentioned when starting this automation. It then vanishes and I’m unable to find where it is located.
Hey, just checking as it seems this should be super simple. Any actually helpful info?
That’s not what I’m asking. I had this article pulled up when I wrote this post.
I am looking for where to find the code. The Json code that should be produced and is mentioned when starting this automation. It then vanishes and I’m unable to find where it is located.
The JSON Ad trigger got updated to the "User clicks FB/IG Ad” trigger. So, it's odd that something with JSON even appeared to you somewhere.
Maybe you're using some old template that made use of the old trigger or something like that. But what's actually working is the “new way”.
Are you saying the new way is that I don’t need to switch the code by hand?
If so, you’ll want to modify the link you sent in your first message. That directly tells people to go copy/paste the code into the ad.
Are you saying the new way is that I don’t need to switch the code by hand?
If so, you’ll want to modify the link you sent in your first message. That directly tells people to go copy/paste the code into the ad.
Sorry,
There's a bunch of outdated guides/videos in Manychat's Help Center that appear if you do a Google search or something like that. But it doesn't mean it still works.
Like this one: https://manychat.com/resources/video-course/how-to-use-facebook-ads-to-drive-sales/json-ads-with-manychat (The tutorial is probably 4 to 5 years old. a LOT has changes since then (also in Meta Ads))
I'm not trying to prove my point or anything… this JSON method just doesn’t exist anymore. That's it.
Once you follow the step-by-step in the article I've sent before (https://help.manychat.com/hc/en-us/articles/14281372007196-Facebook-Ads-Trigger) you will have your Ads working and pointing directly to your automation.
That's the actual way to do it. we never know what the Dev Team has in the oven, maybe in some time all changes again… that's common with these kinds of digital tools/platforms.
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