none of my text aside from a greeting line or appearing in any of my Instagram comments, specific to DM automations. links are active, but there is no text.
Question
no text in Instagram automations
yeah im facing the same issue. Manychat team doesnt care
Check out linkDM they have automations.
Plese Help me, is no text in my automations too. Manychat email me:
We are sorry for what happened; we would like to be able to give you an approximate date or an immediate solution, but since it is an error on Meta's part, we do not have access to this process, and we could only wait for IG/Meta to solve this error.
I don't know what else to do!😟
if the error is on Meadows part then why is Manychat the only one having this problem?
totally unacceptable. Customer service is nonexistent. I am paying for the services as well. I am looking into LinkDM
Been having this problem for the last week. Do you have a custom button included with the DM you have automated? (link a “Click Here” button)
When I removed that and just placed the link at the end of the DM, the message came across in full, but doing this seems to remove any tracking of the link you have so you can’t see if it’s being clicked on or not.
Very frustrating bug all around.
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