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Question

Not working with REMIXED Reels?

  • October 31, 2024
  • 3 replies
  • 150 views
DenisCGN

Hello,

I remixed a REEL, but the automation does not work.

Any suggestions?

Thanks,
Denis

    3 replies

    Marcelo Reimers

    Same here

    rodrigo_silvano
    Forum|alt.badge.img+3
    • rodrigo_silvano
    • Manychat Community Moderator
    • 649 replies
    • November 2, 2024

    Hello, @DenisCGN and @Marcelo Reimers 

    ManyChat cannot automate a Reel if you are not the creator.

     

    You can find all the information here:

     https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

     

    IG: @rodrigosilvano.pt | Automate with intelligence - Surprise with experience
    Dance_Remix_Nat

    I’ve had many remixed reels working fine for automation up until tonight. My latest one won’t work for some reason. All others seem to be working but no new ones. Is this a new thing that we can’t automate a remixed reel?

    Reply


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