Partner apps not available as option during ad creation
Hello I am selecting an engagement campaign with the ad set conversion location as “Messaging Apps”. “Partner Apps” does not show up at the ad level as a destination option:
I can verify the ad account matches the connected Manychat facebook page’s ad account
I have a live/published automation ready to go
What more needs to be done to allow “partner apps” to be shown?
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Same exact issue here…. spent hours on this already. We can not choose partner app - when we scroll over it, we get: “Choose a partner app and a message flow for your ad. If you make updates on the app, they will automatically appear in your ad.” Very frustrating. And no assistance anywhere….
Hi, @BR426/ @Seamany1!
There are two major limitations for the Ads Trigger:
The Instagram ads trigger is only available for Engagement campaigns.
The Facebook ads trigger is only available for Traffic, Engagement, and Sales campaigns.
It won't appear if you're trying to set it up with other campaign objective.