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Payment Info

  • February 12, 2024
  • 1 reply
  • 145 views

Vernon Howell

Hey there, I was trying to update my payment information and it kept telling me that the card was declined. I know there are funds in there. Has anyone else ran into this problem, if so, how did you fix it?

Best answer by Trilce Jirón Garro

Hi Vernon! Sometimes your bank can block the payment, its random and has happend to me even with a card that has paid for 20+ accounts for 5 years, so I recommend calling your bank and letting them know so they remove the security block.

1 reply

Trilce Jirón Garro
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Hi Vernon! Sometimes your bank can block the payment, its random and has happend to me even with a card that has paid for 20+ accounts for 5 years, so I recommend calling your bank and letting them know so they remove the security block.