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photos aren't sent to customers


youssefashraf79

I’ve attached a photo for my broadcast and the users only received a text, also the same photo in the automation for comment tools haven’t been sent.

 

1 reply

Fabio Gaulke
Forum|alt.badge.img+3

Hey, ​@youssefashraf79!

 

Check if the photo resolution is around 1080x1920 and less than 5mb in size… 

Saw similar problems and huge images where the problem… 

 

Hope this helps…
🙌