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Posting a long DM

  • August 30, 2024
  • 6 replies
  • 59 views

vsmekhov

Hey community, 

I’m going to automate a DM with 1347 characters (sending my ppl to a weblink).

Do I need to split my message into a few shorter ones ? 

Thanks

Best answer by Gustavo Boregio

Yes, you have up to 1000 characters per message bubble.

 

6 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • August 30, 2024

Yes, you have up to 1000 characters per message bubble.

 


vsmekhov
  • Author
  • Up-and-Comer
  • August 30, 2024

thank you Gustavo,

I have a long message, Chat GPT suggested I split it in shorter ones, is chat gpt right ? 

https://chatgpt.com/share/babb5acf-951a-4890-823f-c1828706d798


Gustavo Boregio
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  • Manychat Community Moderator
  • August 30, 2024

Yeap it's always a good idea to make messages short and easy to read.


vsmekhov
  • Author
  • Up-and-Comer
  • August 30, 2024

Thank you ! do you have guidelines on the timing between shorter messages ? 

few seconds  ? 10 seconds ? else ? if there’s a link to an article pls advise


vsmekhov
  • Author
  • Up-and-Comer
  • August 30, 2024

HI

still have a pbm

cannot set up multiple dm replies to smne who commented on my reel.

I should be able to send multiple messages, right ?


Gustavo Boregio
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  • Manychat Community Moderator
  • September 1, 2024

Depends on how long the text is, you want to give people time to read - I usually go with 5-10 seconds.

As for the comments trigger, yes, there are limitations on the first message. More details here: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger