Quick replies not showing up

What Aafia says! You can find “Refresh Permissions” via Settings > Instagram.

AMAZING! Thank you so much @Joren Wouters @Aafia Umair 

same issue here - permissions have been refreshed and still not working.

We are having the same issue - is it an issue across the platform? We tried to refresh permissions and this didn’t solve it! So frustrating!

I just noticed this issue today too! Have tried refreshing permissions but it hasn’t resolved it. Both my quick replies and buttons aren’t showing. 

Same problem here, Button not showing, tried refreshing permissions,still quick replies and buttons not showing..any clue?

I’ve tried everything to resolve the issue - have tried editing the automation, copied it and deleted the original. I’ve now deleted all the quick replies and just have a basic comment with a link that works. It’s not the ideal scenario, but I’ll put the quick replies back in when it’s working again I guess.  Is there any way to actually report a problem, or can we only put it here and home someone knows the answer? 

Still having this issue. Anyone find a resolution?

Same issue here- even with permissions refreshed

All of my accounts quick replies feature is not working inside of Instagram. 

I’ve tried refreshing permissions, ensuring account types and connection with facebook, and removing then reconnecting Instagram.

I guess we just have to use the buttons instead of quick replies...But it’s really not ideal guys! 

This seems to happen every 3-6 months, the quick reply buttons just stop working.

There is NEVER any mention of this from Many Chat, they allow people to ask about it while quietly fixing it in the background, never any acknowledgement of the issue, when it might be fixed or even when they have fixed it. 

What are you supposed to do when refreshing, disabling and re-activating, deleting buttons and re-instating them doesn’t work?

Buttons are working, quick replies aren’t and we need the quick replies when we have multiple options. Such BS. 

This is simply not acceptable and the amount of time we spent on testing again and again...Just ridicilous! 

Along with the quick replies not showing, my gallery cards just show one pic...We can’t swipe anymore. I would advise you guys check this feature too. 

I tried everything, it doesn’t work for me either

Same here! 

I just discovered this! Almost a 100 automations are a dud now!!! Why do i pay this much a month when they just push production grade code without testing one of its CORE features better? 

Anyone any fixes yet? 

Does not work...

Hi, folks!

 Manychat's team just posted about the issue:

They're aware and working with Meta to fix it as soon as possible. 🙌

A workaround for now is switching your Quick Replies to Buttons:

Look like it’s working now...For how long? No one knows :D

The card gallery image is still not working though :(

Hi all! Meta has confirmed that this issue is now resolved.

Thank you for your patience! we know how frustrating this may have been, and your reports helped us identify and resolve it quickly.

Thanks again for your support!