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Question

Quiz isnt giving total and get stuck on last step

  • February 22, 2024
  • 6 replies
  • 71 views

susannaapril1

Any help would be so appreciated!!
My quiz won’t add the final results and give the final score. I have added conditions around the quiz score to give the results, but it always gets stalled on the last question that says ‘yes tell me’ 

What am I doing wrong?

Here is a link to view the automation > https://manychat.com/flowPlayerPage?share_hash=1027783_020112b83922a20d5683b99e8403b8dfc177da97

6 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2815 replies
  • February 22, 2024

I’d suggest you add an extra step while you debug with a text message, that says:

“QUIZ SCORE IS {Quiz Score}”

This will help you see exactly what score you’re getting, and with that information you will be able to debug the conditions better to see what the issue is.

For example, one thing I picked up is that your maximum score on this quiz seems to be 30 points, however your first condition is 31-36 points. So without going deeper into the debugging, my guess is that your logic setup is probably off.

Hope this helps.


susannaapril1
  • Author
  • Up-and-Comer
  • 3 replies
  • February 22, 2024

Okay thanks! I tried that and my quiz score came up at 84, so clearly things aren’t adding up right somewhere. Hmm..

I have been testing it in instagram dm, do I need to reset the quiz total at the beginning?


susannaapril1
  • Author
  • Up-and-Comer
  • 3 replies
  • February 22, 2024

I fixed it I think!! Thanks!!!


Gustavo Boregio
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  • Manychat Community Moderator
  • 2815 replies
  • February 22, 2024

Nice! Way to go!!

As a quick tip going forward, whenever you see weird stuff add check points in between (like the QUIZ SCORE message I mentioned before).

These always help you see things more clearly and find the issues ;)

You can also follow along the conversation in Live Chat so you know exactly what’s going on.

 

Glad you sorted it out! All the best!


susannaapril1
  • Author
  • Up-and-Comer
  • 3 replies
  • February 22, 2024

Thanks! I find with the live chat the options don’t come up for me to click? Not sure what’s wrong there.

I am now trying to add a growth tool so my survey can be shareable at the end, but the tutorial I’m using is a few years old and many chat is different. Is there a way to do this? This is what I want to do » https://support.manychat.com/support/solutions/articles/36000003002-messenger-ref-url


Gustavo Boregio
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  • Manychat Community Moderator
  • 2815 replies
  • February 22, 2024

This should help you get going:

https://support.manychat.com/support/solutions/folders/36000227438


Start simple​​, use a DM trigger, and then you can add complexity to it later. ;)