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Issue:

I am unable to connect my Instagram account to ManyChat no matter what I try, and I keep getting the message "Request Sent". All the settings are correct. I was previously connected through the ManyChat app, but after Log Out, I can no longer reconnect.

I followed the instructions in Facebook Business Suite, and everything is set up properly. However, every time I try to connect, the "Request Sent" error appears and the connection still doesn't work.

Please guide me on what I need to do to resolve this issue

Hey, ​@Request Sent 

That means that the Instagram account is already connected to a Manychat account.

Make sure that you are using the same account that you used on the mobile app.

 

If it doesn’t work, please contact the support team through this link: https://help.manychat.com/hc/en-us/p/get_support_page

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