Hi Lara,
Congratulations on your upcoming website! Don't worry—it's actually quite easy to collect a VIP list and save email addresses using ManyChat.
Here are the steps to get started:
-
Capture the Email: When creating the message that will collect the email address, use the "User Input" function. For the "Reply Type," select "Email." This will ensure you’re capturing the correct information from your users.
-
Send the Email Data to Google Sheets: Once you've captured the email, set up an action to "Update Row" in Google Sheets so you can store the information there. You can find detailed instructions on how to do this in the ManyChat Help Center: https://help.manychat.com/hc/en-us/articles/14281248811292-Google-Sheets-Integration
-
Integrate with a CRM: If you use a CRM, you can also send the email information via an "External Request" using an API.
-
Send Emails from ManyChat Using Broadcasts: I recommend creating tags when you capture emails to identify and segment them easily. For example, you could create a tag called "VIP LIST." Once your website is live, you can send targeted email campaigns to your segmented list within ManyChat.
I hope this information helps! If you need further assistance, feel free to share a screenshot of your flow or let us know your questions.
Best regards,
Cata