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Hello!

We are planning on upgrading to the “Pro Version” and starting with a free trial of Manychat by purchasing the $25 option. 

Suppose we exceed 2500 contacts, and say we made contacts of 3000 in that same month, will $45 be automatically debited through the credit card (as it is a card from the US), or will we be notified before it gets debited? 

Also, can we choose a $45 plan directly? Or should we compulsorily start from $25?

We haven’t proceeded with the payment, but while we were proceeding for our payment, we didn’t have an option to choose for the $45 version, and also it just asks for our card details which is confusing.  

If we have clarity on this, we’d like to directly go for the $45 payment instead of the $25. 

Please clarify. 

 

Thanks.

It’s automatic, Manychat will pro-rate and charge you accordingly.

Just go for the $25/month, once you go over 2500 subs Manychat will do the math and charge you at the end of the month.


So, if we go overboard, will Manychat then charge $45 (and more) automatically? 
As we don’t have control on how many connections Manychat may make in a month’s time. 

We would not like to go over the $45 mark. Can we limit it to $45? Is that a possibility?

Please let me know! 

 
 


Yes, Manychat will charge accordingly.

The only way to control it is to go in and delete subscribers so you never go above whatever max you decide.


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