I have a facebook ad set up to respond this to users who click through it:
Awesome! Thanks for answering(:
How can I search my conversations on manychat for all conversations that include that?
When I paste that in the search bar, I get no results. I basically need help seeing the leads that come in through my facebook ad.
Please help
Thank you,
Jude
Best answer by Fabio Gaulke
Hi,
Yes… sometimes the live chat struggles with the search feature… 🙃
When I have the necessity of knowing wo triggered some automation, I set a Tag to the contact at the beginning of the flow.
Problem is... you can't set an Action right after the Ad Trigger (as you can with other triggers). The contact has to click the first button/quick reply to get a tag assigned…
This is probably due to Meta restrictions…
Anyway, I hope this helps you a little bit 🙏
+3Hi,
Yes… sometimes the live chat struggles with the search feature… 🙃
When I have the necessity of knowing wo triggered some automation, I set a Tag to the contact at the beginning of the flow.
Problem is... you can't set an Action right after the Ad Trigger (as you can with other triggers). The contact has to click the first button/quick reply to get a tag assigned…
This is probably due to Meta restrictions…
Anyway, I hope this helps you a little bit 🙏
I see some options you have that I don’t think I have on my end. it may be because I don’t have the upgraded version. would you possibly be available to chat with me more about this? I would love that so much (: thank you!
In the search through live chat would be great if we can search via:
1. mobile numbers
2.Words that are used in chat like whatsapp app.
Team currently struggles a bit to locate chats on busy days.
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