Good day,
We do fibre support and I need to contact clients to request different information, is there a way to contact them without send a template and then asking what you need ?
Kind regards
Good day,
We do fibre support and I need to contact clients to request different information, is there a way to contact them without send a template and then asking what you need ?
Kind regards
There isn't. You either contact them within the 24 hours or you need to use templates on Whatsapp.
You may be able to get away with a Utility template instead of a Marketing template given the type of message you'll be sending. These are less expensive.
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