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Sending Audio/Video files on Whatsapp via URL

  • June 2, 2024
  • 5 replies
  • 681 views

Himank

I want to send Videos and Audio files to a Whatsapp user using the URL of those files instead of uploading it from local storage. I am able to send Image using the URL but not Audio/Video. Is there a way I can do that using the external request block?

 

Best answer by Gustavo Boregio

There isn't unfortunately.

Here's the documentation for Dynamic Content: https://manychat.github.io/dynamic_block_docs/channels/

As you see there, Audio and Files are not supported on Whatsapp.

5 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • June 3, 2024

There isn't unfortunately.

Here's the documentation for Dynamic Content: https://manychat.github.io/dynamic_block_docs/channels/

As you see there, Audio and Files are not supported on Whatsapp.


alfredoc
  • Channel Explorer
  • November 11, 2024

It seems like this changed recently as audio and video are now listed as part of the allowed formats https://manychat.github.io/dynamic_block_docs/channels/#sending-video-files


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • November 11, 2024

I haven’t tested it recently, but the documentation still says it’s not supported in Whatsapp @alfredoc 

 


alfredoc
  • Channel Explorer
  • November 11, 2024

You are right Gustavo, I misread the documentation. Thanks!


frances
  • Up-and-Comer
  • November 24, 2024

Any news about it? Other tools allows it.