Hi all!
There were a few people that made a typo in the automation so they were never entered into the flow--is there a way to get the in the automation sequence without telling them to send the correct keyword?
Hi all!
There were a few people that made a typo in the automation so they were never entered into the flow--is there a way to get the in the automation sequence without telling them to send the correct keyword?
If they’re within the 24 hours (for IG/Messenger) you can send them the flow directly from the Live Chat, using the Automation option.
Hope this helps
Also, consider typo for next automations 🙂
If they’re within the 24 hours (for IG/Messenger) you can send them the flow directly from the Live Chat, using the Automation option.
Hope this helps
Thank you SO much! This is exactly what I was looking for. Thanks again Gustavo!
Hi all!
There were a few people that made a typo in the automation so they were never entered into the flow--is there a way to get the in the automation sequence without telling them to send the correct keyword?
I was about to suggest the same thing.
That’s the way I handle cases like these. I use it even to send more flows to the customer.
Good thing
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