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Hi all!

 

There were a few people that made a typo in the automation so they were never entered into the flow--is there a way to get the in the automation sequence without telling them to send the correct keyword?

If they’re within the 24 hours (for IG/Messenger) you can send them the flow directly from the Live Chat, using the Automation option.

 

Hope this helps

Also, consider typo for next automations 🙂

If they’re within the 24 hours (for IG/Messenger) you can send them the flow directly from the Live Chat, using the Automation option.

 

Hope this helps

Thank you SO much! This is exactly what I was looking for. Thanks again Gustavo!

Hi all!

 

There were a few people that made a typo in the automation so they were never entered into the flow--is there a way to get the in the automation sequence without telling them to send the correct keyword?

I was about to suggest the same thing.

That’s the way I handle cases like these. I use it even to send more flows to the customer.

Good thing @bevin also found useful this solution.

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