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I already have Albato triggering on new Facebook Lead Ads and pushing contacts into MailerLite. Now I need help configuring ManyChat so that:

  1. The lead’s name and WhatsApp number (received from Albato) populate custom fields in ManyChat

  2. An automated WhatsApp message is sent to that number using those fields

What’s the best way to set up:

  • The custom fields or tags in ManyChat to receive Albato data

  • A WhatsApp flow triggered by those updates

  • Any template/message settings to ensure delivery

Has anyone done this before? Any step-by-step pointers would be hugely appreciated!

Hello ​@Homesite ,

Although I’ve never used Albato myself, I reviewed the documentation and saw that it supports integration with Manychat, which makes things much easier.

Before setting up the full integration in Albato, it's important to prepare the environment in Manychat by creating:

a) A WhatsApp message template, which will be sent to new registered users. To do this, go to “Settings” > Click on the WhatsApp channel > Message Templates > Create your template.

b) A flow in Manychat. In this flow, add all the actions you want to execute when a user is created, such as: adding a TAG, opening the live chat, assigning the contact to an agent, and sending the previously created message template.
Important: copy the flow ID, which you can find in the URL. It looks something like this: content20250703060243_198372.

Once that’s done, the setup is ready. The integration should then:

  1. Create the user in Manychat;

  2. Send the flow to that user, along with the message template and any additional actions you want to include.

In Albato, the first step is to create a subscriber in Manychat.
After receiving the user's name and phone number, add a Manychat step in Albato and look for “Create subscriber”. Once the user is created, you should get their subscriber ID in the response. You’ll need this ID for the next step.

Next, search in Albato for the “Send flow to subscriber” option.
When it asks for the user ID, use the one retrieved from the previous step. It will also ask for the flow ID, which you copied from the URL as explained earlier.

That’s essentially how you can create this automation.
As I mentioned, I don’t have experience with Albato—I use Make more often—but I believe the logic is very similar.

I believe Albato uses a webhook to Many chat

Manychat does not support webhooks directly. Therefore, you will need to perform these actions by adding each step in Albato, either by using a specific pre-configured module (such as "Create subscriber", "Send flow to subscriber", or others), or by making an HTTP request to communicate directly with the Manychat API.
You can find all available endpoints for the Manychat API at the following link:
https://api.manychat.com/swagger
 

When I register Albato for ManyChat,  Albato give a webhook to use.

 

Is there anyone that can set this up for me?

Hey ​@Homesite I've never used Albato, but I've done flows like yours using Zapier and Make multiple times, so I'm pretty sure I could help you figure it out.

Feel free to send me a private message if you'd like to discuss and get into the details.

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