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Question

Shopify Order Confirmation

  • February 20, 2024
  • 6 replies
  • 152 views

RodFpr

Is there any way to be able to send an order confirmation in Automated by whatsapp once an order is generated in shopify? I know it is discontinued but I don't know if it is possible with zapier or make.

Gustavo Boregio
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You would have to do it yourself with Zapier or Make.

Here’s the logic you need to set up in Zapier/Make:

New Order in Shopify (make sure you have the phone number) => Create new subscriber in Manychat => send the necessary info (e.g. order data - you save that in Custom Fields) => trigger the flow for that user (the one with the WhatsApp template).


JOSE SANCHEZ

subscriber cant be added using zapier


Gustavo Boregio
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Yes you can, you need to use Manychat's API and Zapier's Webhook Request

https://zapier.com/apps/webhook/integrations

https://api.manychat.com/swagger#/

 


JOSE SANCHEZ

Is that also the way to import data from shopify as custom field formatted as date using zappier?

 

I manage using zappier to import custom field to existing subscriber in many chat, but I can only import a date from shopify as text, not as date, so I can not use it afterwards to send message using β€œthe event thing” at that specific date 


Gustavo Boregio
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Yeap you can import dates as well with this.


Gustavo Boregio
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@JOSE SANCHEZ if you need help setting this up or debugging, book a call here and I can walk you through all the details ;)


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