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"Skip" Button Not showing Up When User Input Type "Email" is Being Used

  • July 3, 2024
  • 3 replies
  • 143 views

TABMan

“Skip” button, to surpass or skip a user input (I’m specifically setting up an email type - email collection block), does not show up when testing or previewing, or even set live.

Why doesn't a “Skip” option or button show up on this “Email” type user input block, especially if I have the “Skip Button Text” set to “No thanks” or “Skip”?

Best answer by Gustavo Boregio

The ‘Skip’ button only appears on the retries, it does not show on the first attempt to get the information.

3 replies

locuazz
  • Up-and-Comer
  • October 19, 2024

Got the same problem


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • October 21, 2024

The ‘Skip’ button only appears on the retries, it does not show on the first attempt to get the information.


Aafia Umair
  • Message Musketeer
  • October 21, 2024

@TABMan skip button show at the second  attempt.