Hi Team , I had been trying to upgrade to pro, for the past two day using 5 different cards already .But every time i try it’s showing , Bank issue , while it’s not !I checked with my bank as well !The error that pops out every timeThis is completely stopping all my automations and backlash for the past two days !Can anyone help me on it and best if Manychat team can help me out to fix this !

Solved

Something Went Wrong with Your card ! (India)

Hi Team ,

I had been trying to upgrade to pro, for the past two day using 5 different cards already .

But every time i try it’s showing , Bank issue , while it’s not !

I checked with my bank as well !

This is completely stopping all my automations and backlash for the past two days !

Can anyone help me on it and best if Manychat team can help me out to fix this !

Best answer by Raquel C

Hi @Gamaliel Das, I’m sorry to hear that! Find more information and troubleshooting steps here for payment issues for Manychat users in India! Let us know if it solved your issue :)

+2

@Gamaliel Das for this type of issue, it is best to make a request directly to the support team. You can make a request using this form:
https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11962708022300

+3

Hi @Gamaliel Das, I’m sorry to hear that! Find more information and troubleshooting steps here for payment issues for Manychat users in India! Let us know if it solved your issue :)