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Question

Sometimes DM Automation doesnt send

  • 4 June 2024
  • 0 replies
  • 26 views

Using Manychat most of the time for dm Automations based on Keyword comments, and it works for 90% of the time, but for ±50 Messages a day I have to manually send the message.

The user which commented gets an empty message to his DM’s where it says something like that: xxxx sent you a message to a comment u wrote. (dont know exactly cause I use german Instagram, but u can take a look on the added Screenshot)

 

Is there anyway to fix this?

 

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