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Specify only time in Smart Delay

  • October 28, 2024
  • 7 replies
  • 98 views

kontiky

I would like to send content to user in this way:
day 1: user subscribed to my TG channel and received welcome message

day 2: I send user lecture 1 at specific time (e.g. 19:30 in the evening)

day 3: I send user lecture 2 at specific time (at 19:30 in the evening again)

ets.

How to setup Smart Delay to have this delay (between day 1 and day 2) if I don’t know then in day 1 user actually subscribe to my TG channel? 
If I use standard 1 day delay and user subscribed e.g. at 13:45 then with 1 day delay the lecture 2 will be send at 13:45 at day 2 but I want to send at 19:30

Best answer by Gustavo Boregio

Hey @kontiky it's possible to set this up with the 'wait until' on the smart delays.

However, the best feature for this is using Sequences.

Here's the updated documentation on how to do it:

https://help.manychat.com/hc/en-us/articles/14281202572316-Setting-up-Manychat-Sequences

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Gustavo Boregio
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Hey @kontiky it's possible to set this up with the 'wait until' on the smart delays.

However, the best feature for this is using Sequences.

Here's the updated documentation on how to do it:

https://help.manychat.com/hc/en-us/articles/14281202572316-Setting-up-Manychat-Sequences


kontiky
  • Up-and-Comer
  • October 28, 2024
Gustavo Boregio wrote:

Hey @kontiky it's possible to set this up with the 'wait until' on the smart delays.

However, the best feature for this is using Sequences.

Here's the updated documentation on how to do it:

https://help.manychat.com/hc/en-us/articles/14281202572316-Setting-up-Manychat-Sequences

Thank you for the answer! The problem is I don’t see how I can setup ‘wait until’ for my needs. Can you help with this? Again I need a delay from current time till 19:30 next day. How to setup this here?

 


Gustavo Boregio
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@kontiky sequences are best for what you're doing. With sequences you can set it up like this:

 

And on the message, you can have a 45 min delay for example.

 

With the smart delays, you will need to do more logic. For example, use conditions + fields to check when the day changes (detect when 'tomorrow starts', then do a smart delay with the time restrictions that you need.

 

If you wanna get more granular and specific, you can use the 'Wait Until' option, and set custom fields with the specific values:

 

 

You can also use the Date/Time trigger, to set the message to trigger at a specific time (in this scenario you'll not use the smart delays, but instead each message will be in a different flow):

 

 

If you need help setting these up let me know, we can jump on a call - I have some options here: gusboregio.com 


kontiky
  • Up-and-Comer
  • October 30, 2024

@Gustavo Boregio thank you for the answer and the link to sequense documentation!

 

I’ve created a sequence and have done needed setup. Currently waiting when the second step of the sequence will be executed (the first one scheduled to execute ‘Immediately’ after user reach my bot via refferal link).


I’m worring that with this the second step settings

if user reached my bot after 20:00 then he will receive the second message not at 19-20:00 next day as I needed but at that time the day after tomorrow as tomorrow sending window at 19-20:00 will be less then in 1 day delay.
 

What do you think? 


Gustavo Boregio
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@kontiky you're correct, your delay will wait for 24 hours, and then wait until the 19-20hs time range.

Let me ask, if someone enters your sequence at 15:0 (they get the first message at this time), do you want them to get the next message at 19:00 or only the next day?

You can play around with the setup depending on your logic, and you can also set more than one sequence (with the sole purpose of syncing the users the way you need to sync them).


kontiky
  • Up-and-Comer
  • October 31, 2024
Gustavo Boregio wrote:

@kontiky you're correct, your delay will wait for 24 hours, and then wait until the 19-20hs time range.

Let me ask, if someone enters your sequence at 15:0 (they get the first message at this time), do you want them to get the next message at 19:00 or only the next day?

You can play around with the setup depending on your logic, and you can also set more than one sequence (with the sole purpose of syncing the users the way you need to sync them).

Correct


kontiky
  • Up-and-Comer
  • November 4, 2024

@Gustavo Boregio finally I could setup automation in a way I needed. Thank you for your support!

 


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