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Does this mean the second message and third etc in a sequence can be promotional?

Hi, ​@Gigameubelmarketing!

 

Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉


Hi Fabio thankyou for your reply so only when followers report I can get in trouble and instagram itself wouldn't mind/notice without the reports? 

For example if I ask my followers to comment or reply with a heart emoji and I make manychat send a dm with

‘thanks for sending us some love, Do you want to stay up to date of our new products and sales?’

Yes *button* NO *button*

When they click yes I will add a tag to them and subscribe them too a sequence

the sequence wil start with thanks for keeping up to date with us! 

and after that I will send them a update 2 a month with updates about new products, sales etc

I will always end the update with send STOP to no longer be updated and I will not send them anymore messages 

 

So the customer did consent to it but it is out side of the 24 hour window 


Hi, ​@Gigameubelmarketing!

 

Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉

 


@Gigameubelmarketing, this is possible via WhatsApp Message Templates or using Messenger DM Lists.

That's the only official way to send something automated outside the 24h window.

 

Manychat had a beta program for Instagram DM List + Broadcast, but it is on hold for over a year by now. More info here: https://manychat.com/blog/how-to-broadcast-in-instagram/

 

Messenger DM Lists are available for all accounts. More info here: https://help.manychat.com/hc/en-us/articles/14281158573852-Messenger-List

 

And if you're using WhatsApp: https://help.manychat.com/hc/en-us/articles/14281326740124-How-to-use-WhatsApp-Messages-Templates-in-Manychat

 


@Gigameubelmarketing, this is possible via WhatsApp Message Templates or using Messenger DM Lists.

That's the only official way to send something automated outside the 24h window.

 

Manychat had a beta program for Instagram DM List + Broadcast, but it is on hold for over a year by now. More info here: https://manychat.com/blog/how-to-broadcast-in-instagram/

 

Messenger DM Lists are available for all accounts. More info here: https://help.manychat.com/hc/en-us/articles/14281158573852-Messenger-List

 

And if you're using WhatsApp: https://help.manychat.com/hc/en-us/articles/14281326740124-How-to-use-WhatsApp-Messages-Templates-in-Manychat

 

So the way I wanted to is not allowed? I hope the broadcast feature makes a come back, messenger and whatsapp is not really the direction we want to go in


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