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Starting message of any sequence message shouldn't contain ads or promotional materials.

  • January 6, 2025
  • 5 comments
  • 138 views
Gigameubelmarketing

Does this mean the second message and third etc in a sequence can be promotional?

Best answer by Fabio Gaulke

Hi, ​@Gigameubelmarketing!

 

Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉

    5 replies

    Fabio Gaulke
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    • Fabio Gaulke
    • Community Moderator
    • Answer
    • January 7, 2025

    Hi, ​@Gigameubelmarketing!

     

    Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉

    @fabio.gaulke | @monada.ag
      Gigameubelmarketing

      Hi Fabio thankyou for your reply so only when followers report I can get in trouble and instagram itself wouldn't mind/notice without the reports? 

      For example if I ask my followers to comment or reply with a heart emoji and I make manychat send a dm with

      ‘thanks for sending us some love, Do you want to stay up to date of our new products and sales?’

      Yes *button* NO *button*

      When they click yes I will add a tag to them and subscribe them too a sequence

      the sequence wil start with thanks for keeping up to date with us! 

      and after that I will send them a update 2 a month with updates about new products, sales etc

      I will always end the update with send STOP to no longer be updated and I will not send them anymore messages 

       

      So the customer did consent to it but it is out side of the 24 hour window 

      Gigameubelmarketing

      Hi, ​@Gigameubelmarketing!

       

      Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉

       

      Fabio Gaulke
      Forum|alt.badge.img+3
      • Fabio Gaulke
      • Community Moderator
      • January 15, 2025

      ​@Gigameubelmarketing, this is possible via WhatsApp Message Templates or using Messenger DM Lists.

      That's the only official way to send something automated outside the 24h window.

       

      Manychat had a beta program for Instagram DM List + Broadcast, but it is on hold for over a year by now. More info here: https://manychat.com/blog/how-to-broadcast-in-instagram/

       

      Messenger DM Lists are available for all accounts. More info here: https://help.manychat.com/hc/en-us/articles/14281158573852-Messenger-List

       

      And if you're using WhatsApp: https://help.manychat.com/hc/en-us/articles/14281326740124-How-to-use-WhatsApp-Messages-Templates-in-Manychat

       

      @fabio.gaulke | @monada.ag
      Gigameubelmarketing

      ​@Gigameubelmarketing, this is possible via WhatsApp Message Templates or using Messenger DM Lists.

      That's the only official way to send something automated outside the 24h window.

       

      Manychat had a beta program for Instagram DM List + Broadcast, but it is on hold for over a year by now. More info here: https://manychat.com/blog/how-to-broadcast-in-instagram/

       

      Messenger DM Lists are available for all accounts. More info here: https://help.manychat.com/hc/en-us/articles/14281158573852-Messenger-List

       

      And if you're using WhatsApp: https://help.manychat.com/hc/en-us/articles/14281326740124-How-to-use-WhatsApp-Messages-Templates-in-Manychat

       

      So the way I wanted to is not allowed? I hope the broadcast feature makes a come back, messenger and whatsapp is not really the direction we want to go in

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