Does this mean the second message and third etc in a sequence can be promotional?
Solved
Starting message of any sequence message shouldn't contain ads or promotional materials.
Best answer by Fabio Gaulke
Hi,
Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉
+3Hi,
Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉
Hi Fabio thankyou for your reply so only when followers report I can get in trouble and instagram itself wouldn't mind/notice without the reports?
For example if I ask my followers to comment or reply with a heart emoji and I make manychat send a dm with
‘thanks for sending us some love, Do you want to stay up to date of our new products and sales?’
Yes *button* NO *button*
When they click yes I will add a tag to them and subscribe them too a sequence
the sequence wil start with thanks for keeping up to date with us!
and after that I will send them a update 2 a month with updates about new products, sales etc
I will always end the update with send STOP to no longer be updated and I will not send them anymore messages
So the customer did consent to it but it is out side of the 24 hour window
Hi,
Yes, it can. But remember that your account can still be reported as spam from your followers if you send any kind of promotion material. 😉
+3
That's the only official way to send something automated outside the 24h window.
Manychat had a beta program for Instagram DM List + Broadcast, but it is on hold for over a year by now. More info here: https://manychat.com/blog/how-to-broadcast-in-instagram/
Messenger DM Lists are available for all accounts. More info here: https://help.manychat.com/hc/en-us/articles/14281158573852-Messenger-List
And if you're using WhatsApp: https://help.manychat.com/hc/en-us/articles/14281326740124-How-to-use-WhatsApp-Messages-Templates-in-Manychat
That's the only official way to send something automated outside the 24h window.
Manychat had a beta program for Instagram DM List + Broadcast, but it is on hold for over a year by now. More info here: https://manychat.com/blog/how-to-broadcast-in-instagram/
Messenger DM Lists are available for all accounts. More info here: https://help.manychat.com/hc/en-us/articles/14281158573852-Messenger-List
And if you're using WhatsApp: https://help.manychat.com/hc/en-us/articles/14281326740124-How-to-use-WhatsApp-Messages-Templates-in-Manychat
So the way I wanted to is not allowed? I hope the broadcast feature makes a come back, messenger and whatsapp is not really the direction we want to go in
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