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Question

Storing Keywords

  • May 3, 2024
  • 1 reply
  • 15 views

ashgavs

Hi! Broadly, I’d like to store the keyword used to trigger a conversation in a spreadsheet. 

Specifically I’m building out a spreadsheet of geodata and phone numbers. Ideally I’d like to be able to have people comment their city, and then get a DM from me saying something like “yes, we’re going to [KEYWORD], what’s your phone number, I’ll text you when we come”, which would trigger more of the survey, but the keyword would ultimately be stored as well. 

Any thoughts on this?

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2779 replies
  • May 3, 2024

You can use the ‘Last Text Input’ system field, and store it to a User field that you can use later.