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Story mention trigger not showing up?

  • January 15, 2025
  • 2 replies
  • 29 views

Gigameubelmarketing

Hi so mu story mention trigger is not showing up? I did try it out a couple weeks ago but I don’t see it anymore is it not possible any more or how to fix this?

Best answer by rodrigo_silvano

Hey, ​@Gigameubelmarketing 

 

Go to Settings → Channels (Instagram) → Story Mention Reply

 

Then you can choose to create a new automation to reply or select an existing one:

 

 

Let me know if that helped 🙌🏼

2 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • January 15, 2025

Hey, ​@Gigameubelmarketing 

 

Go to Settings → Channels (Instagram) → Story Mention Reply

 

Then you can choose to create a new automation to reply or select an existing one:

 

 

Let me know if that helped 🙌🏼


Gigameubelmarketing

Hey, ​@Gigameubelmarketing 

 

Go to Settings → Channels (Instagram) → Story Mention Reply

 

Then you can choose to create a new automation to reply or select an existing one:

 

 

Let me know if that helped 🙌🏼

Thankyou! this solved it :)