I have a stories request automation based on a keyword, but most of the messages people reply with land in my message requests and the automation doesn’t work. Is there a setting or something to make message requests still work?
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Hey,
Unfortunately, Manychat can’t change that.
You can read how Meta is managing DM’s here: https://www.facebook.com/help/instagram/1264898753662278
Thanks. I didn’t think there was anything I could do, but it never hurts to ask.
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