Skip to main content

Hi [Support Team],

 

I'm unable to set up any automation. Whether it's sending an automated message to comments on a specific post or reel, or automating a response to a specific story, it just keeps showing an error saying, "There's no connection, please try again."

 

I've tried multiple times—logging in and out, checking my settings, and troubleshooting in every way possible, but nothing is working.

 

Please look into this and fix it as soon as possible. I’d really appreciate your

help.

Hey, ​@earnwith_aksh!

 

I'd suggest you clear your browser's cache and cookies.

Also check if the integration is as it should be: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

And if this doesn't work… Open a ticket to the support team. They will be able to investigate it further: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat


Reply