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Subscription Cancelled Earlier Than It Should! (Help)

  • February 13, 2025
  • 1 reply
  • 19 views

Modema

This month, I’ve paid for pro as usual and the payment was successful, but after 10days the subscription has ended and Manychat is asking for renewal! I paid for pro for 30 days and my subscription is canceled just after 10 days with no clear reason. I paid a high amount for it and I don’t know what to do. This is frustrating that there is no explanation for this issue.

Best answer by Gustavo Boregio

Hey ​@Modema for billing questions you must go to support, they’re the only ones able to help.

Here’s an FAQ that could help (and you’ll also find how to contact support there):

https://help.manychat.com/hc/en-us/articles/14281409288604-Billing-FAQ

 

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • February 13, 2025

Hey ​@Modema for billing questions you must go to support, they’re the only ones able to help.

Here’s an FAQ that could help (and you’ll also find how to contact support there):

https://help.manychat.com/hc/en-us/articles/14281409288604-Billing-FAQ