I know how to collect emails through ManyChat and link them to Active Campain. However, I can't figure out how to associate the First Name and Last Name data that I've collected with those fields in the record in Active Campaign. Is there a way to do this without having to rely on a third pary like Zapier?
Thank you.
Solved
Syncing contact information with active campaign
Best answer by chelsea.co
Hey! Came here to figure out the same thing and there wasn’t a clear answer so dropping this here in case you guys still need it (or for anyone else!)
ManyChat allows custom form fields to sync – just not the basic ones. So the workaround is setting up a custom field in Active Campain. I named mine ‘First Name Manychat.’ Then create an automation to update the First Name field with that one. In the automation select “Form Field” to update the fields.
Hope this helps someone else! :)
Hi Rolololo, did you find a way to figure this out? I can also only access the E-mail field and the custom fields when pushing data from ManyChat to ActiveCampaign…
I’m having the same issue. Chat GPT couldn’t figure it out either
Hey! Came here to figure out the same thing and there wasn’t a clear answer so dropping this here in case you guys still need it (or for anyone else!)
ManyChat allows custom form fields to sync – just not the basic ones. So the workaround is setting up a custom field in Active Campain. I named mine ‘First Name Manychat.’ Then create an automation to update the First Name field with that one. In the automation select “Form Field” to update the fields.
Hope this helps someone else! :)
Hey! Came here to figure out the same thing and there wasn’t a clear answer so dropping this here in case you guys still need it (or for anyone else!)
ManyChat allows custom form fields to sync – just not the basic ones. So the workaround is setting up a custom field in Active Campain. I named mine ‘First Name Manychat.’ Then create an automation to update the First Name field with that one. In the automation select “Form Field” to update the fields.
Hope this helps someone else! :)
Hi
Can you help me with the connection in Manychat?
I made a custom Field in Active Campaign, but when I want to connect this field to the firstname in Manychat, it says “No fields found”. Probably there is something I need to do in Manychat, but it’s unclear for me.
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