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Tag all new dm's

  • March 3, 2025
  • 1 reply
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Jens Vandenbroeke

I’m struggling with the setup of an automation

I want to have different tags for people that engage with my profile 
For example: 
When I get any new dm → tag ‘new dm’ 
When I get a new comment → tag ‘new comment’ 

It works for comments, but not for all dm’s. I can only select keywords. But I want to make sure ALL dm’s get a tag. Not just a few keywords

Does anyone know a work around for this? For story replies I can select ‘any reply’ but for general dm’s it doensn’t see to work. 

Thanks in advance! 

Best answer by rodrigo_silvano

Hey, ​@Jens Vandenbroeke 

You can achieve that using the default reply.
When a user sends you a message, the tag is applied.

 

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    rodrigo_silvano
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    Hey, ​@Jens Vandenbroeke 

    You can achieve that using the default reply.
    When a user sends you a message, the tag is applied.

     

    IG: @rodrigosilvano.pt.

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