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Question

The account was attached twice

  • May 17, 2024
  • 3 replies
  • 13 views

Meirambek

Attached the same Instagram account to ManyChat twice
I can't use the first one, but it's paid for Pro
I can use the second one, but it's Trial.
Even though it's the same account.
What's the problem?

 

3 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • May 17, 2024

Try to disconnect the one you don’t want.

If you can’t, contact support.


Meirambek
  • Author
  • Up-and-Comer
  • May 17, 2024

Try to disconnect the one you don’t want.

If you can’t, contact support.

 

How do I contact tech support?


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • May 17, 2024

support@manychat.com or support.manychat.com