I had configure a twice retry on the quick reply if the customer don’t choose one of the quick replies. But it ain’t retrying.

When i tested from manychat to my facebook it works as it supposed to, retrying twice if contact dont use the quick replies.

But when i live test it from a facebook ads it won’t retry.

picture one shows how the configuration was done

picture two shows how it works when i’m testing from the manychat to my facebook chat (which works just fine)

picture three shows how it works when im live testing it from a facebook ads, which doesn’t do the retry on the quick reply