The quality of my number connected to Manychat (the one I use for WhatsApp onboarding) has gone down. I won’t send the welcome flow anymore, but I’d like to at least tag the new contacts, so that I can contact them later.
Is that possible or would it possibly make the whole number be blocked?
Thank you!
(context: I’m in the middle of a launching campaign, so we’ve been receveing thousands of contacts everyday. Despite all the good practice, some still report our number).
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What lowers the quality is reports and blocks. So you need to stop initiating conversations on WhatsApp until the quality improves again. However, other actions, such as creating a contact or assigning a TAG, do not affect the quality.
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