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Question

Tried everything to fix!! Instagram DM automation doesn't work!!

  • June 9, 2024
  • 1 reply
  • 133 views

Margaret

I’ve been in contact with ManyChat support for the past month and have literally tried everything… My instagram automation doesn’t work. I want user to comment on a reel and get an automatic message in their inbox. I have tried everything. I have deleted an old account, created a new ManyChat and Facebook page, and have gone through all the steps to try and solve it. 

 

Can someone please help me with this? I have literally tried everything and ManyChat support doesn’t seem the urgency in fixing the problem. 

1 reply

Margaret
  • Author
  • Up-and-Comer
  • June 9, 2024

Here is an example of the automation that I made and it doesn’t work.