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Dear Support Team,

I have created a rule to update a custom field whenever a tag is added to a contact. However, after applying the tag to all my contacts, the rule did not trigger as expected.

The rule only works if I manually change the tag by entering the chat with each contact.

I need to apply this rule to my entire client base of 220,000 contacts. Could you please assist me in resolving this issue?

Thank you for your help.

Best regards,

Hey @Pavel Bieloienko 

You can do a Broadcast that has only one Action block, to update the custom field.

Hope this helps

Hi,

Yes, it helps.

Thank you.

 

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