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Trigger for rule

  • June 2, 2024
  • 2 replies
  • 43 views
Pavel Bieloienko

Dear Support Team,

I have created a rule to update a custom field whenever a tag is added to a contact. However, after applying the tag to all my contacts, the rule did not trigger as expected.

The rule only works if I manually change the tag by entering the chat with each contact.

I need to apply this rule to my entire client base of 220,000 contacts. Could you please assist me in resolving this issue?

Thank you for your help.

Best regards,

Best answer by Gustavo Boregio

Hey @Pavel Bieloienko 

You can do a Broadcast that has only one Action block, to update the custom field.

Hope this helps

    2 replies

    Gustavo Boregio
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    • Gustavo Boregio
    • Manychat Community Moderator
    • Answer
    • June 3, 2024

    Hey @Pavel Bieloienko 

    You can do a Broadcast that has only one Action block, to update the custom field.

    Hope this helps

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    Pavel Bieloienko

    Hi,

    Yes, it helps.

    Thank you.

     

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