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Question

Trigger Response to Word within a word

  • May 1, 2024
  • 2 replies
  • 44 views

katelynjames

Is there anyway to specifically make a trigger be just that word? For example, we have a trigger for ‘POSE’ and someone commented the surd ‘suppose’ so it triggered the message.. but are we able to just make it be that one word? 

2 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2779 replies
  • May 1, 2024

 

With ‘Message is’ or ‘Message contains whole word’


katelynjames
  • Author
  • Up-and-Comer
  • 1 reply
  • May 2, 2024

Yes, thank you, we found that for messages, but how do we access those same settings for comments on posts/ reels? “Includes” and “excludes” are not clickable to change.