Skip to main content
Solved

Trigger Zap - Can't type in field to name Zap

  • December 4, 2024
  • 5 replies
  • 57 views

bevin

Hi all!

I’m trying to set up a zap (done this many times in the past) and I need to name it in ManyChat in order to sync it up to the zap I’ve created but in ManyChat - I can only select a previous zap and can’t type in a new name. Is anyone else having this issue and does anyone have a solution? Thank you!

Best answer by Gustavo Boregio

Hey ​@bevin just got word from the support team that this is now fixed ;)

5 replies

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • December 5, 2024

Hey ​@bevin yes indeed, it won’t let you type in a new zap name on my side either.

I’ve flagged this with the support team.

If you need to get this sorted quickly, I suggest using an external request on Manychat and a webhook trigger on Zapier. That will get the job done.


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • December 5, 2024

Hey ​@bevin just got word from the support team that this is now fixed ;)


bevin
  • Author
  • Up-and-Comer
  • December 5, 2024

Hey ​@bevin just got word from the support team that this is now fixed ;)

Woo! Thank you so much for escalating and getting the quick fix :) Appreciate it!


Courtney Slazinik

I am running into this same problem. I am not able to rename a Zap trigger and only given the option to choose a previous Zap name.


rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • December 6, 2024

Hey, ​@Courtney Slazinik 

 

As mentioned by Gustavo, support teams has already fixed this issue. I’ve tested a few seconds ago and works fine.
Try to clean cookies and cache and refresh your browser.

 

I hope this helps 🙌🏼