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Question

Trouble with Instagram and Sending Automated Email

  • September 27, 2024
  • 2 replies
  • 19 views

bfiggy

Hey everyone! 

We are having trouble with our flow on Instagram. We have created a flow where people can dm us off a story the words “level up” and we want to send them an email after. 

 

We have the automation setup where we have tagged them and separated them from all contact but cannot figure out how to blast off the emails without “sending a broadcast.” We want it to send the email out directly after they opt in. 

 

Any help would be greatly appreciated! 

 

-Brayden 

2 replies

Fabio Gaulke
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  • Manychat Community Moderator
  • September 28, 2024

Hi, @bfiggy!

 

You can get the email with the Data Collection item and use an Email step right after it (or at any part of the automation). Something like this:

 

Hope it helps!

 


Pausimpson
  • Up-and-Comer
  • February 17, 2025

En este mismo caso, consigo enviar un email, pero quiero añadir un PDF en ese email. Cómo puedo hacerlo?

I got how to send an email, but I want to attach a PDF file in this email. How should I do?