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Unable to sign in on Desktop

  • October 12, 2024
  • 1 reply
  • 67 views

Pricelesspassport

I can sign in on the mobile app without issue, but no matter which browser I use on my desktop it keeps saying Authorization failed. I have the correct password and two means of signing in. I need to access the desktop version so that I can access billing to cancel my membership. Anyone know how to resolve this issue before I block furthers charges from Many Chat on my bank card?

Best answer by Gustavo Boregio

@Pricelesspassport I had to re-login yesterday, but after that all worked fine.

I suggest you try clearing your cache and cookies, or using another browser.

If you still have issues, contact support at https://help.manychat.com 

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • October 14, 2024

@Pricelesspassport I had to re-login yesterday, but after that all worked fine.

I suggest you try clearing your cache and cookies, or using another browser.

If you still have issues, contact support at https://help.manychat.com