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Question

Under Contact Threshold - Widget Disabled

  • March 10, 2024
  • 2 replies
  • 58 views

VHH3211

Hi,

 

Our account is well under the 1,000 contact threshold on the Free Account, but the app will not let me activate a new automation.  I am setting it up the same way I did the first few that published with no problem.

  • Responding to a specific IG post or reel.
  • 3 random responses.
  • 1 button/link to the appropriate URL. 

It allows me to save this trigger, but then when I hit “set live” it disables the trigger. When I try to activate it, it gives me the notice that the widget can’t be used on a free account. 

We have less than 50 contacts as we just started to implement ManyChat last week. 

 

Insights appreciated. Thank you! 

 

2 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • March 11, 2024

There are limitations on the number of triggers for the free account.

If I’m not mistaken, it’s limited to 3 triggers.


jessicapenalver

Also been having this issue, hoping someone sheds some light