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Unified communications combining Email and Manychat

  • March 6, 2024
  • 1 reply
  • 38 views
activelife

Hi. I posted previously about trying to manage email alongside the various Manychat channels. I know that this is not possible in MC but assume someone is doing this in another platform. Our use-case at the moment is Instagram (2 accounts), SMS via Twilio and Email. Can anyone recommend a platform that would enable this? 

 

Thanks. 

    1 reply

    Gustavo Boregio
    Forum|alt.badge.img+6
    • Gustavo Boregio
    • Manychat Community Moderator
    • 2811 replies
    • March 6, 2024

    I’d look for a Customer Support platform, such as Gorgias, Freshdesk, Zendesk, etc.

    These platforms have bad (or no) automation compared to Manychat, but they’re made to manage multi-channel customer support.

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com


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